Insurance & Payment

Windy City Therapy is a participating provider with Aetna, Blue Cross Blue Shield/Anthem PPO, Cigna/Evernorth, and United/Optum and will submit claims directly for you.  While we do check mental health benefits before the first session, we always recommend checking with your insurance carrier directly to verify mental health & telehealth coverage.  You may be responsible for a co-payment, co-insurance, or payment towards your deductible each session.

If you are self-pay or have out-of-network insurance you will be responsible for full payment at the time of service; we are happy to provide you with a Superbill to submit to your insurance for potential reimbursement towards your out-of-network benefits.  You also have the right to receive a Good Faith Estimate to determine what your care will cost before starting treatment.

Good Faith Estimate

Beginning January 1, 2022, You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost if you are paying out of pocket.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.

  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

  • Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises, call 800.985.3059